We are offering 3 regular services for our customers, Rush, Super Rush and 4 to 5 hours .

Rush : Service is made within 2 to 3½ hours in the metropolitan area. Service is made within 1 hour if the starting point and the delivery point are both in the downtown area.

Super Rush : Same as the rush service. Only the time frame is changed. 2 to 2½ hours in the metropolitan area and 30-45 minutes downtown.

4 to 5 hours : Service is made within 4 to 5 hours.

It is very important to note that the time allocated to a service begins at the moment you hang up the phone with us at the office or at the moment your package is available for pick-up. If the time frame given to a call cannot be executed before 5:00 PM and there was no special instructions requiring a same day delivery then the call will be re-scheduled the next day according to the following time frames :

• Super Rush : Delivery before 9:00 AM
• Rush : Delivery before 10:00 AM
• 4 hours : Delivery before 12:00 PM

If your call must be delivered the same day or night, during the week-end or on a holiday then the following table is used for billing :

• Call placed after 2:30 PM / Service 4 hours / Same day delivery.

  Charged as a rush service

• Call placed after 3:00 PM / Rush service / Same day delivery.

  Charged as a super rush service

• Call placed weekdays between 5:00 PM and 6:00 PM / Same day delivery.

  Charged as a super rush service x 2 (MINIMUM : Contact us for informations)

• Call placed weekdays between 6:00 PM and 8:00 PM / Same day delivery

  Charged as a super rush service x 2 (MINIMUM : Contact us for informations)

• Any other calls placed weekdays before 7:30 AM or after 8:00 PM, on the week-end or on a holiday

  Charged as a super rush service x 2 (MINIMUM : Contact us for informations)